Patient Participation Group

Location: SMA Medical Centre 693-695 High Road Leyton E10 6RA

• Patients: Nine patient attendees in total (Patient attendees not named due to GDPR).
• Andy Adgateleous (AA) Co-Chair
• Dr Patel - Lead GP and Hurley Group Partner
• Nick Christou (NC) Senior Practice Manager
• Apologies - Mumtaz Patel (MP), representation from Manor and Orient Practices

The previous meeting was held on 22 October 2025. The minutes of the meeting were accepted.

AA advised:

• Continuing to promote the PPG.
• Posters have been put up in the practice and local libraries.
• Looking at new ways to increase membership.
• There are currently 77 members in the PPG.
• New ways to engage members include a quarterly newsletter.

AA attended the Healthwatch meeting and updated attendees regarding discussions around:

• Community engagement.
• Access to services.
• Patient experience and feedback.
• Local health initiatives.

AA and NC provided feedback from the WF Community Health Event attended by patients and practices.

Discussions included community participation, engagement opportunities, and feedback received from attendees.

NC advised the group regarding ongoing work to improve awareness and uptake of cervical screening. Information continues to be shared with patients to encourage participation and improve understanding of the screening process.

Practice updates were provided including service developments, operational matters, patient access, and ongoing improvements within the practice.

The group discussed current projects and ongoing actions aimed at improving patient engagement and communication. Progress updates were shared and future actions considered.

No additional items were raised.

Date of next meeting to be confirmed.

The minutes of the last meeting were reviewed and accepted by all the attendees of today’s meeting.

Amber Harris – Engagement & Community Communications Lead, outlined how we involve patients in the Co- design of services using a simple five-step process: 

1. Planning: Understand the issue, who we’ve heard from, and who’s missing.  
2. Approach: Choose the best way for people to share their views.  
3. Promotion: Make sure people know how to get involved. 
4. Accessibility: Remove barriers so everyone can take part. 
5. Feedback: Share what we heard and what will happen next. 

Action: Amber will send out resources to practices. 

Importance of linking health awareness days with PPG activity. Using health awareness events as a platform to promote PPGs can help increase patient engagement, sign-ups, and interest—particularly among 
those who may not usually attend PPG meetings. 

Terms of Reference (ToR) It is advisable to keep the ToR simple and ideally limited to one side of A4. Key sections to include: 

1. Objectives 
2. Membership 
3. Meetings 
4. Record of Meetings 

Action: SMA will invite key PPG members from the other two practices in our PCN; Manor Practice and Leyton Healthcare to the next PPG meeting to share learning, exchange ideas, and support the development of their PPGs.

AA and NC provided feedback from the WF Community Health Event attended by patients and practices.

Discussions included community participation, engagement opportunities, and feedback received from attendees.

SMA Medical Centre is working closely with the other two practices in our Primary Care Network – Manor practice and Leyton Health Care on a project to increase Cervical screening awareness – there are two 
educational events at the local cricket ground in Leyton, organised on the 18th December and the 3rd of January,  various organisations have been invited to attend such Cancer Care Uk, Healthwatch . In addition, SMA will take part a Hurley Group wide initiative to promote Cervical screening during Cervical screening awareness month in January 2026.

Action: Nick to send invites to eligible patients to attend the educational events in December and January.

28th January 2026 5:30 - 6:30pm