PPG Presentation 22nd October 2021

Covid-19 A period of change since March 2020

  • Changes happened very quickly in the NHS, some happened over night!
  • Conculations and appointments
  • Prescriptions and medications
  • Infections control requirements and presmises changes
  • Clinical services
  • Staff

Digital Focus

  • General practice moved to digital first
  • Patient advised to access their GP via eConsult
  • Increased use of electronic prescribing Patients now only attend the practice if they have been asked to do so

Appointments, What is New?

  • All on the day appointment requests are managed via eConsult unless it is not appropriate for a patient to do so
  • All on the day eConsults are responded to by 2pm
  • Video consultations have been introduced
  • Premises have been risk assessed and changes implemented to create the most Covid secure environment possible
  • Patients have been advised to wear a face covering when they attend unless they are exempt

Covid-19 Protecting our Patients & Staff

  • Measures implemented to keep staff and patients safe
  • Increases Infection Prevention & Control Measures
  • Vulnerable patients contacted by clinicians for review and ensure adequate medicine supplies
  • Childhood immunisations and cancer screening now prioritised
  • Long Term Condition management continues via remote consulting methods and face to face as necessary

Will I be safe if I am invited to visit the Practice?

  • Yes you will
  • We will ensure that social distancing is maintained by regulating the number of patients at the practice and using clear signage
  • We have robust infection control measures in place for cleaning and hand washing and sanitising
  • Our staff will be wearing the correct PPE and patients are required to wear face coverings

Stepping-up Services

A number of services experienced reduced provision during Covid-19, these are now being resumed or stepped up to ensure our patients receive the care they need

  • Patient Participation
  • Medication Reviews
  • Cervical Screening
  • Long Term Condition Management
  • Travel Vaccinations
  • Learning Disability Reviews

Winter Pressures and possible second wave

  • We are keeping up to date with government guidance
  • We are working with our Primary Care Network to introduce local services
  • We are planning for a possible second wave by creating safe pathways for patients

Flu Vaccination Programme

  • We are considering new and alternative ways to deliver the flu programme with Covid-19
  • We will invite all eligible patients to come and have a flu vaccination
  • We will arrange home visits for those who are housebound
  • Once you recieve your invite you can make your appointment online or telephone the surgery to book an appointment
  • We will ask you to attend alone to help us maintain social distancing